Shipping policy

When will I get my order?

Most orders arrive in 5-10 business days*

At Frequent Visitor, everything is made to order. 

• Please allow 2–5 business days while we prepare to launch and print your gear.

Once it ships, tracking will hit your inbox.

• Then allow another 3–5 business days for delivery.

*For Alaska, Hawaii, and orders and during holidays, timing may take slightly longer. 

Where will my order ship from?

Frequent Visitor products are printed and shipped within the United States.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

In the event of lost or damaged packages or extended delivery delays, please notify us within 15 days of the estimated delivery date to be eligible for a possible replacement or refund, if applicable (see Refund Policy). 

• Please note: Orders with incorrect address submissions entered by the customer are not eligible for refunds or replacements.